UPS Delivery

 

This is how UPS delivered an Amazon order to us today.  I contacted them to let them know and they responded with the following:

"Our records show that your shipper selected UPS SurePost service for this shipment. These shipments are turned over to your local United States Postal Service (USPS) to make the final delivery. It was USPS that delivered the package on 07/18/15. If you have any questions or concerns about the delivery of this shipment, please contact the person or company who shipped your package for further assistance."

I read this as them saying "Not our fault.  Amazon picked our low cost solution and hey you get what you pay for."  We have never shipped biscotti using the SurePost method.  But we are not going to take a chance.